Privacy Policy

1. Information we collect

Depending on the Services and features you use, we may collect:

• Account and profile information: name, email address, mobile number, password, profile photo and any optional profile details you provide, such as address, city, state, postal code, biography or experience. Passwords are stored as hashes rather than in plain text.
• Property and requirement information: property type, purpose, location or address, features, amenities, price and other listing details, along with descriptions, photographs and video links that you choose to submit.
• Communications: enquiries, messages, feedback, support requests and the contact details you provide with them.
• Service and technical information: information needed to operate and secure the Services, which may include session identifiers, device or browser information, IP address, diagnostic records and interaction data.
• Permission-based information: if a feature requests access to a device permission, information made available through that permission is used for that feature. You can manage permissions in your device settings.

Property location information is information you submit for a property or search; it is not necessarily the location of your device.

2. How we use information

We use information to:

• create and manage accounts and provide the Services you request;
• publish, display, search and manage property listings and requirements;
• facilitate enquiries and communications between users;
• respond to support requests and send service-related messages;
• maintain the safety, security and operation of the Services and prevent misuse;
• understand and improve the Services; and
• meet legal obligations and protect our rights, users and business.

3. When information is visible or shared

Property listing and requirement details that you submit may be shown to other users and prospective buyers, tenants, sellers or service providers so they can use the marketplace. Contact details included in a listing or enquiry may be visible to the people who need them to respond. Please do not include information in a public listing that you do not want others to see.

We may also share relevant information:

• with service providers that help us host, maintain, secure or support the Services, subject to appropriate confidentiality and security measures;
• when required by law, legal process or a valid request from a public authority;
• to investigate fraud, enforce our terms or protect the rights and safety of users; or
• in connection with a business transfer, merger or restructuring, subject to applicable law.

We do not sell personal information for money. If you follow a third-party link or use an integrated third-party service, that provider's own privacy practices apply. Where paid features or payment services are offered, the relevant payment provider may process payment information under its own privacy policy.

4. Cookies and similar technologies

Our website may use cookies or similar technologies needed for sessions, sign-in, security and site functionality. You can control cookies through your browser settings; disabling essential cookies may prevent some features from working.

5. Data retention and deletion

We keep information for as long as needed to provide the Services, maintain your account and listings, resolve disputes, enforce agreements and meet legal or security obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it. Limited copies may remain in protected backups for a reasonable period or be retained where required by law.

You can request deletion of your account and associated personal information by emailing uk9squares@gmail.com from your registered email address with the subject Account and data deletion request. Include your registered mobile number and account email so we can verify the request. We may ask for additional information to verify your identity. We will delete or de-identify information that we are not required or permitted to retain; some records may be retained for legal, security or dispute-resolution purposes.

6. Security

We use reasonable administrative and technical safeguards designed to protect information. No website, application or transmission method can be guaranteed to be completely secure. Please keep your password confidential and contact us promptly if you believe your account has been accessed without permission.

7. Your choices and rights

You may review or update certain account and profile details through the Services. Subject to applicable law, you may request access to, correction of or deletion of your personal information by contacting us using the details below. You may also manage device permissions through your operating system settings.

8. Children

The Services are intended for people seeking or providing real-estate services and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can review and take appropriate action.

9. Processing in other locations

We and our service providers may process information in locations where we or they operate. Where information is transferred across borders, we take steps required by applicable law to protect it.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date. If a change materially affects how information is handled, we will provide any notice required by law.

11. Contact us

For privacy questions, requests or complaints, contact: